Our text messaging programs, how consent is obtained, and how to opt out.
This policy describes the text messaging programs operated by New Star Cargo Inc. and how consent is obtained, used, and withdrawn.
Who receives messages: individuals who submit a driver application through our website and check the SMS consent box on that form.
How consent is obtained: express written consent given by checking an unticked box on our driver application form. Consent is not a condition of employment.
Message content: follow-up on your application, interview scheduling, requests for missing documents, and orientation details.
Frequency: varies by applicant; typically fewer than 10 messages per application.
Who receives messages: drivers employed by or contracted to New Star Cargo Inc.
How consent is obtained: express written consent collected in onboarding paperwork at the time of hire.
Message content: load assignments, pickup and delivery appointments, routing changes, document requests, and safety notices.
Frequency: varies with dispatch activity; may be several messages per working day.
Who receives messages: brokers, shippers, and receivers who have provided a mobile number for shipment communication.
How consent is obtained: express consent given during carrier or customer setup, or by initiating a text conversation with us first.
Message content: pickup and delivery status, ETA updates, detention notices, and proof of delivery confirmation.
Frequency: varies by shipment; generally limited to the duration of an active load.
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from New Star Cargo Inc. This includes SMS messages for conversations. Message frequency varies. Message and data rates may apply. See privacy policy at www.newstarcargoinc.com. Message HELP for help. Reply STOP to any message to opt out.
Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, text HELP or visit our website at www.newstarcargoinc.com.
Visit www.newstarcargoinc.com for our Privacy Policy and www.newstarcargoinc.com for our Terms of Service.
The following keywords are supported on all messaging programs. Opt-out requests are always honored.
Keywords: START, YES, or opting in through our driver application web form, onboarding paperwork, or customer setup.
Confirmation message: "New Star Cargo Inc.: You are now opted in to receive text messages. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel."
Keywords: STOP, UNSUBSCRIBE, CANCEL, END, QUIT.
Message: "New Star Cargo Inc.: You have been unsubscribed and will receive no further messages. Reply START to opt back in."
Keywords: HELP, INFO.
Message: "New Star Cargo Inc.: For help call (223) 240-4100 or visit www.newstarcargoinc.com. Msg & data rates may apply. Reply STOP to cancel."
Our messages do not contain age-restricted content. We do not send text messages about direct lending or loan agreements. We do not send messages in any prohibited category, including short-term loans, gambling, or cannabis.
Reply STOP to any message, call us, or email newstarcargoinc1@gmail.com. Withdrawing consent has no effect on your employment or on our business relationship with you.
New Star Cargo Inc.
5381 Wilshire Rd, Harrisburg, PA 17112
Phone: (223) 240-4100 | (717) 430-3051
Email: newstarcargoinc1@gmail.com
MC #1746968 | USDOT #4437686
